Animal Industries Resource Centre

Personalised and Professional Education and Training (RTO Code 31424)

Mastering Leadership and Management in the Veterinary Workplace
BSB51918 Diploma of Leadership and Management

Nationally recognised trainingFormalise your skills with a nationally recognised qualification.

Course Overview

The nationally recognised course, BSB51918 Diploma of Leadership and Management is a valuable qualification for those wishing to complement their current operational skills. This course is designed to support managers to effectively manage teams, operational plans, performance, customer service and much more.

This course is proudly offered in conjunction with Australian Veterinary Association Leadership Initiative

Benefits:

  • Obtain a national qualification
  • Identify your strengths and maximise them
  • Identify your challenges and overcome them
  • Develop and implement frameworks to ensure your practice succeeds
  • Increase your satisfaction in your role
 

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Diploma of Leadership and Management

Course Delivery Information

BSB51918 Diploma of Leadership and Management is a nationally recognised course conducted as part-time correspondence based study. You will be given a study timetable upon enrolment which outlines your units of study, due dates and specific requirements for assessment.

Upon successful completion of all course requirements, you will be awarded a Certificate of Completion and an Academic Transcript which documents your individual outcomes.

Student Support Coordinators are available for one on one student support and will assist you with anything you may need. Learn more about the AIRC team.

Who is this suitable for?

If you have a passion for management and want to complement your current skills with a nationally recognised qualification- this is the course for you. ACM51918 Diploma of Leadership and Management requires you to be working in a supervisory or management role.

Entry Requirements

You must be working in a supervisory or management role.

We accept enrolments to this course on a quarterly basis. To find out more information, please contact us.

Diploma Leadership and Management

Units of Study

A total of 12 units must be completed. 4 Core units and 8 Elective units

1.  BSBLDR511 Develop and Use Emotional Intelligence

This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.
It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes.
It applies to managers who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

2.  BSBLDR502 Lead and Manage Effective Workplace Relationships

This unit describes the skills and knowledge required to lead and manage effective workplace relationships.
It applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation's values, goals and cultural diversity.
At this level work will normally be carried out within complex and diverse methods and procedures, which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.

3.  BSBWOR501 Manage Personal Work Priorities and Professional Development

This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks.
It applies to individuals working in managerial positions who have excellent organisational skills. The work ethic of individuals in this role has a significant impact on the work culture and patterns of behaviour of others as managers at this level are role models in their work environment.

4.  BSBFIM501 Manage Budgets and Financial Plans

This unit describes the skills and knowledge required to undertake financial management within a work team in an organisation. It includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating effectiveness of financial management processes.
It applies to managers in a wide range of organisations and sectors who have responsibility for ensuring that work team financial resources are used effectively and are managed in line with financial objectives of the team and organisation.

5.  BSBPMG522 Undertake Project Work 

This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.
This unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.

6.  BSBMGT517 Manage Operational Plan

This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.
Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan.
This unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plan.

7.  BSBHRM405 Support the Recruitment, Selection and Induction of Staff

This unit describes the skills and knowledge required to execute tasks associated with the recruitment cycle and apply in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions.

8.  BSBWOR502 Lead and Manage Team Effectiveness

It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.

9.  BSBMGT502 Manage People Performance

This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.
It applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement.
The unit makes the link between performance management and performance development, and reinforces both functions as a key requirement for effective managers.

10.  BSBCUS501 Manage Quality Customer Service

This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.
It applies to individuals who supervise the provision of quality customer service within an organisation’s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.

11.  BSBWHS501 Ensure a Safe Workplace 

This unit describes the skills and knowledge required to establish, maintain and evaluate the organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements.
This unit applies to managers working in a range of contexts who have, or are likely to have responsibility for WHS as part of their broader management role. It is relevant for people with obligations under WHS legislation, for example persons conducting a business or undertaking (PCBUs) or officers, as defined by relevant legislation.

12.  BSBLED501 Develop a Workplace Learning Environment

This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.
It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes.
It applies to managers who identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
 

Fees

Please contact the Animal Industries Resource Centre to have your individual pricing evaluated.

Get started by enrolling

This course starts in Quarter 1 2020. This particular course is available to AVA members only. If you are not an AVA member then this Diploma of Leadership and Management is suitable for you.

To enrol and get started, please call AIRC Enrolment Section on +61 7 3621 6005 or to seek more information please email Enquiries. .

Before you start...

Can you answer 'yes' to all these questions?:

If you are unsure about anything please contact one of our friendly enrolments team members and they will guide you.